Privacy Policy

Effective October 15, 2026

Prime Insurance Services LLC ("Prime Insurance Services," "we," "us") is a licensed insurance agency in Temple Terrace, Florida. This policy explains what information we collect on this website, how we use it, and the choices you have.

Please do not enter Social Security numbers, health details, bank or payment information in our web form. We will tell you what is needed, and how to share it safely, when we speak with you.

1. Information we collect

When you ask for a call, we collect:

Your name, phone number and email address
Your state and ZIP code
The situation you choose (for example, that your plan is changing) and how you prefer to be contacted
A record of your permission to be contacted, including the date and where you gave it

Like most websites, our website platform also collects basic technical information, such as your browser type, device, approximate location and the pages you visit, using cookies and similar tools.

2. How we use your information

To call or email you about your request and answer your questions
To schedule and remind you about appointments
To explain health insurance options in your area and, if you ask us to, help you enroll
To follow up with you by email about the information you requested
To keep records that insurance laws and carrier agreements require, and to improve this website

3. How we share your information

We do not sell your personal information.

We share it only in these situations:

Service providers that help us run our business, such as website, CRM, email, calendar and phone providers. They may use your information only to provide services to us.
Insurance carriers and the Health Insurance Marketplace, but only when you ask us to help you apply or enroll and you authorize us to act for you.
Regulators, courts and law enforcement when the law requires it.
A buyer or successor if our business is sold or reorganized, subject to this policy.

4. Calls and email

When you check the permission box on our form, you agree that we may call and email you about your request and about health insurance options. You can ask us to stop at any time by using the unsubscribe link in any email, by calling us at 813-374-1771, or by writing to [email protected]. We honor Do Not Call requests. We do not currently send marketing text messages.

5. Cookies and analytics

Our website platform uses cookies and similar technology to make the site work and to understand how it is used. You can control cookies through your browser settings. If you turn them off, parts of the site may not work as expected.

6. How long we keep information

We keep your information as long as we need it for the purposes above and as long as insurance laws, carrier agreements and our record-keeping duties require. We then delete it or make it anonymous.

7. Security

We use reasonable safeguards, including restricting access to people who need it. No website or system is completely secure, so please share only what is needed.

8. Your choices

You may ask to see the information we hold about you, correct it, or delete it, subject to records we must keep by law. Contact us using the details below, and we will respond as the law requires.

9. Children

This website is for adults. We do not knowingly collect information from anyone under 18.

10. Other websites

This site may link to other websites, such as HealthCare.gov, which have their own privacy practices. We are not responsible for them.

11. Changes to this policy

We may update this policy. The effective date above shows the latest version.

12. Contact us

Prime Insurance Services LLC
11700 N 58th St, Suite B, Temple Terrace, FL 33617
Office 813-374-1771 | Cell 813-362-7577
[email protected]